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Privacy Policy

Protecting your information is important to us. The following guidelines set forth our general privacy practices and principles that apply to information we collect through the following products and services:

  • our online and software Income Taxes products and services;
  • our website
  • our mobile applications that incorporate this Privacy Notice.

We maintain appropriate safeguards to protect your information. We follow generally accepted standards to protect information submitted to us, both during transmission and once we receive it. Please see “How do we secure your information?” for more information. If you have any questions about the security of our services, you can contact us by clicking here.

This privacy notice also details choices available to you regarding the use of, your access to, and how to update and correct your personal information.

If you enter into another business relationship with us, or an P&G Legacy independently-owned, third-party franchisee, including through our nationwide network of offices, we will make you aware of the privacy practices and principles that apply to that particular business or relationship.

Special Note to Parents: Because of the nature of the services we provide, we do not market our services to children under the age of 13, nor do we knowingly collect information from children under the age of 13.

What information do we collect?

We may collect information, including personal information, about you, your spouse, your dependents, or your business when you use our services. The information we may collect includes, but is not limited to:

Where do we get this information?

You provide most of the information we collect. We also receive information through certain digital technologies when you interact with us. Finally, other companies and government entities may share information with us.

How do we use your information?

We use your information to provide you the products and services you request. We may also use your information, as permitted by law, including: to service and report on your account; offer you relevant information, products, or services; and enhance our products and services. These activities may be performed by us or a service provider acting on our behalf.

Who do we share your information with?

The privacy and security of your information is important to us. We do not sell or rent your information (including your social security number). We may share your information to support the products and services you request or provide you information on products and services that may benefit you. We may also share your information as permitted by law or with your additional consent.

What types of web and wireless technologies (including cookies) do we use?

To remember you and to personalize your experience with features and advertisements, we, other P&G Legacy companies, and our service providers use cookies or similar technologies that help us know your usage patterns, track your preferences, and analyze how you use our services. We may receive reports on an individual or aggregate basis based on these technologies. You may opt-out of some of these technologies.

How do we respond to web browser “do not track” signals?

We treat the data of everyone who comes to our websites in accordance with this Privacy Notice, whatever their "do not track" setting. While we do not respond to web browser "do not track" signals, we give you choices about receiving promotional offers from us or third-parties. You can exercise your choices as described in this Privacy Notice.

How do we secure your information?

The security of your personal information is important to us. We maintain appropriate safeguards to protect your information.

How long do we keep your information?

We keep your information for as long as needed or as required by law.

Third-party products and services, including social media features

This Privacy Notice does not apply to products or services offered by third-parties on or through our services (such as bank partners who offer Refund Transfers). You will be able to recognize when a business partner is associated with your transaction when its logo appears or is shown with our logo. You should carefully read the privacy notices and any terms and conditions applicable to such third-party products or services. When you request products or services from such companies, you give us permission to provide these third-parties with information about you necessary to fulfill or process your request.

Opting-Out

You may choose to limit our use or our ability to share your information in certain circumstances. Our ability to offer you certain products and services and your experience may be affected by your choice. . To opt out of all other communications call us at 1-800-HRBLOCK. You may, however, continue to receive e-mail communications related directly to the services and products you purchase, such as payment receipts and e-file status notifications.

Accessing Our Services from Outside the United States

Our services are hosted on servers located in the United States. We also use service providers located in the United States to bring you our services. If you access our services from outside the United States, you consent to the transfer of your information, including your personal information, to the United States, a jurisdiction that may not provide the same level of protection to your personal information as your home country.

Contact Us

If you have questions or concerns regarding this Privacy Notice, contact us by clicking here

Privacy Notice Updates

We may update this Privacy Notice to reflect changes to our information practices. If we make a material change to this Privacy Notice, including a material change in the way we use any personal information collected, we will notify you by using one of the following methods at least thirty (30) days prior to the effective date of such change: (1) we will post a notice on our website describing the change; or (2) we will send you an email notifying you of the change.